What the FAQ!?!

Who does all the art?

Big Ang. Sometimes Rog. And sometimes auntie Mary!

Custom printing request?

For custom printing requests, send us an email at sweetstuff@pinastyles.com with
the details of what you were looking for and we’ll see what we can do!

Wholesale goods?

We are currently not offering any wholesale Piña products. Thanks for checking!

Where is your shop located?

1768 Peninsula Rd, Ucluelet, BC, Canada.

How do I best care for my garment?

Printed apparel can be machine-washed cold, inside-out on a gentle
cycle with a mild detergent and like colors. Use non-chlorine bleach only when
necessary. You shouldn't use any fabric softeners or dry-clean the items.

I have an issue with my order, how do I contact support?

Shoot us an email at sweetstuff@pinastyles.com and we can help!

See our full refund policy here.

I want to return an item, how do I do that?

If for any reason you want to return your item, let us know
at sweetstuff@pinastyles.com and
we can help.

How long will my order take?

Please allow 2-3 weeks for your order to be printed and shipped to
you.

If you are looking for a tracking number, it should be attached to an email that gets sent out when your order is shipped. If you can't find the tracking number, contact us at sweetstuff@pinastyle.com.

For more info check out our shipping policy here.

Do you offer expedited shipping?

We can offer expedited shipping for many items, but not all. Depending on your location you will see a selection of different shipping options at checkout. If you want to see all possible options, you need to enter a phone number. If you did not enter a phone number, some options may not show up since certain carriers require a phone number. If you already made an order and were hoping to upgrade the shipping speed, email us at sweetstuff@pinastyles.com with the order number and your phone number and we'll see what we can do.

For more information check out our shipping policy here.
      

What are shipping rates?

Shipping costs differ based on the type and quantity of
products in an order. See the final shipping costs during checkout.

What can I do with a digital download?

Digital Products are for personal use only. Please feel free to print your download as many times as you'd like. For any public display of the content please use attribution to Piña. For commercial use please contact us for written permission. All sales of digital products are final due to the immediate access and nature of digital products. Thanks so much for your interest in our art! 

After purchasing, you should receive an email with a link to download your digital art. If you do not receive the email with a download link let us know at: sweetstuff@pinastyles.com